Privacy Policy

At Premium Tyres and Auto, we are committed to protecting your privacy and ensuring that your personal information is collected, used, and stored securely in accordance with the New Zealand Privacy Act 2020.

This Privacy Policy explains how we collect, use, and handle your personal information when you visit our website or contact us via our online general enquiry form.

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1. Information We Collect

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When you use the enquiry form on our website to ask questions or request a quote, we collect the following personal information:

• Full name

• Email address

• Phone number

• Vehicle details or specific enquiry details provided within your message

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We may also automatically collect non-identifiable technical data (such as your IP address, browser type, and page interaction data) through our website platform host to help improve site performance and user experience.

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2. How We Use Your Information

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We collect your personal information primarily to provide you with prompt automotive services and accurate quotes. Specifically, we use your information to:

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• Respond to your enquiries and requests for information.

• Calculate and deliver quotes for tyres, servicing, and auto repairs.

• Contact you regarding your bookings or ongoing vehicle repair work.

• Maintain internal customer records.

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We will only use your personal information for the purposes for which it was collected, or for directly related secondary purposes where permitted under the Privacy Act 2020.

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3. How We Store and Protect Your Data

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Your security is important to us.

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• Website Hosting: Our website is built and hosted on the Wix.com platform. Your data may be stored through Wix’s data storage, databases, and general Wix applications. Wix stores your data on secure servers behind a firewall.

• Internal Safeguards: We implement reasonable administrative, technical, and physical security measures to protect your personal details from unauthorized access, loss, misuse, or alteration.

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4. Sharing Your Personal Information

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We do not sell, trade, or rent your personal information to third parties. We will only share your information if:

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• It is necessary to provide the service or quote you requested (e.g., ordering specialized parts on your behalf).

• We are required to do so by New Zealand law or court order.

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5. Accessing and Correcting Your Information

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Under Principle 6 and Principle 7 of the New Zealand Privacy Act 2020, you have the right to request access to any personal information we hold about you, and to request a correction if you believe the information is inaccurate or outdated.

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If you would like to view or update your details, please contact us using the details below.

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6. Contact Us

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If you have any questions about this Privacy Policy, wish to exercise your rights to access or correct your data, or have a privacy complaint, please get in touch with us:

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• Business Name: Premium Tyres and Auto

• Location: Christchurch, New Zealand

• Phone: 03 380 5020

• Email: premiumtyres@xtra.co.nz